Transcription: Sandy here. Two calls I thought you should know about. First, got a call from one of our sales reps. Remember Jim Leyland? Yeah, he called. He was pretty upset about the fact that his best customers were getting lower prices from distributors. Apparently his credibility with the customers all being eroded. So he's concerned about that. Maybe you want to give him a call. Second was one from one of our major customers. Remember Martha? Yeah, Martha. She called and was pretty upset she felt that she's being ripped off here and thought that she might go to one of the local distributors. So, might ...